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Partnership
Menni and 1819 partner on round-the-clock AI-powered service
Menni has signed a partnership agreement with 1819, Iceland's information and service company, to use AI to make customer service available around the clock. In the first step, Menni's voice agent Raddmenni will answer calls outside regular opening hours, and 1819 plans to adopt additional Menni solutions over time.
According to Menni, the solutions are a strong fit for 1819's operations, and the service is expected to open in early 2025.
