Announcements
Product newsPóstmenni: automatic replies, sorting and prioritising of email
With Póstmenni, one of Menni's solutions, you save time and raise your level of service.
PartnershipGo Car Rental wins a 2024 WebAward
We are proud of our friends at Go Car Rental Iceland, who were recently recognised by the WebAwards for the best website in the travel industry worldwide in 2024!
PartnershipMenni and Friðheimar start working together
AI company Menni and Friðheimar have started a partnership that marks a milestone for restaurant service in Iceland. Friðheimar becomes the country's first restaurant to introduce a dedicated AI agent that answers questions and helps customers around the clock.
PartnershipMore companies join Menni!
We are delighted to announce partnerships with three great new names in Icelandic tourism. Their AI agents are now ready to give excellent service around the clock, all year round, on their websites.
PartnershipAI agent Finn has started at North Sailing Húsavík
The AI agent Finn recently started at North Sailing Húsavík, one of Iceland's largest whale watching companies, operating in Húsavík since 1995.
PartnershipWhat was last year's winning number in the Icelandic Association of the Deaf lottery again?
The association's new AI agent remembers exactly!
Product newsNew in the Menni dashboard: Support tickets
We have added a "Support tickets" button to the Menni dashboard and statistics.
Product newsAI that both guides customers and completes bookings
Menni has added a powerful new feature: Spjallmenni, Póstmenni and Raddmenni are now fully integrated with the booking system Bókun, a Tripadvisor company.
Menni in the mediaSlippfélagið and Menni launch AI-powered customer service partnership
Slippfélagið and Menni have signed a partnership agreement to bring AI into the paint manufacturer's customer service. Vísir reported the news. The solution is set to answer most messages that customers and others send to Slippfélagið.
- Partnership
Menni and 1819 partner on round-the-clock AI-powered service
Menni has signed a partnership agreement with 1819, Iceland's information and service company, to use AI to make customer service available around the clock. In the first step, Menni's voice agent Raddmenni will answer calls outside regular opening hours, and 1819 plans to adopt additional Menni solutions over time.
PartnershipMenni signs a partnership agreement with the Icelandic Association of the Blind
Menni has signed a partnership agreement with the Icelandic Association of the Blind (Blindrafélagið). The agreement covers the launch of Raddmenni, an AI solution that answers and resolves enquiries from the association's members by phone, around the clock.
Menni in the mediaFreyja now answers in Icelandic
Freyja, the voice agent that answers calls at the Hvammsvík sea baths, has started talking to customers in Icelandic. mbl.is reported the news. Until then Freyja had answered phone calls in English, although she could reply in Icelandic by email and chat.
Menni in the mediaRÚV features Raddmenni, Menni's AI phone agent
Iceland's national broadcaster RÚV featured Menni and Raddmenni, an AI solution that answers phone calls in companies' customer service centres. According to the report, several dozen companies had put the service to use, many of them in tourism, such as lagoons, car rentals and hotels, and around 70% of requests were being resolved without human involvement.
CompanyWhat does the Menni logo mean?
The Menni logo was designed by Einar Gylfason. Einar graduated from the Icelandic College of Arts and Crafts in 1991 and has worked as a designer and art director in Iceland and the United States. He has worked at small and large advertising agencies, and since 2010 he has run Leynivopnið, a design studio focused on corporate identity and branding.
Menni in the mediaSkúli Mogensen invests in young founders
Skúli Mogensen and Ólafur Hand have invested in Spjallmenni.is, a company founded by entrepreneurs in their early twenties and now called Menni. Viðskiptablaðið reported the news.
Menni in the mediaAI answers customer enquiries
Hvammsvík sea baths and ABC Hotel have adopted an automated customer service solution from Spjallmenni.is, now called Menni. Viðskiptablaðið reported the news.
PartnershipMenni signs a partnership agreement with the Icelandic Association of the Deaf
Menni has signed a partnership agreement with the Icelandic Association of the Deaf (Félag heyrnarlausra). The agreement covers the launch of Spjallmenni, an AI solution that answers and resolves enquiries around the clock.
