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Menni in the media
AI answers customer enquiries
Hvammsvík sea baths and ABC Hotel have adopted an automated customer service solution from Spjallmenni.is, now called Menni. Viðskiptablaðið reported the news.
The AI-based solution connects and answers most messages that come in by email, Google, Meta, WhatsApp, Booking and other channels. The aim is better, faster answers for customers while saving considerable costs.
According to the article, Skúli Mogensen, managing director of Hvammsvík sea baths and ABC Hotel, chose Spjallmenni.is after reviewing many AI solutions, and the solution had already simplified how both businesses handle enquiries.