The implementation process of the solution is completely fool-proof and it has been a pleasure working with the Menni team.
About us
Menni revolutionises customer service with AI solutions tailored for the travel and service industries. Our mission is to empower businesses, especially in Iceland, to enhance customer interactions effortlessly. By seamlessly integrating our AI into your workflows, we help deliver efficient, personalised support across multiple channels, shaping the future of customer service.
Some of the companies that trust Menni
Róbert Híram
Chief Executive Officer (CEO)
Ástvaldur Ari
Chief Operating Officer (COO)
Our story
Our mission
Menni's goal is to make service businesses run more efficiently. We build AI customer service agents that answer inquiries 24/7 in over 100 languages, including Icelandic: in website chat and messaging apps (Spjallmenni), on the phone (Raddmenni) and by email (Póstmenni).
Our solutions are tailored to the travel and service industries and connect to the systems businesses already use, such as Bókun. Menni handles the implementation, and the agent hands matters over to staff when needed.
- Answers around the clock
- 24/7
- Languages, including Icelandic
- 100+
- Channels: chat, phone and email
- 3
Our values
AI simplified
Enhance your customer service while reducing operational costs with our AI solutions
Innovation
We are at the forefront when it comes to AI in customer service and we are constantly implementing new technology into our solution.
Reliability
When we take on new projects, we execute them well and meticulously. We prioritise professionalism.
Quick Work Practices
We value utilising time well and working efficiently. All work is meticulous, but work practices are swift.
Teamwork
We work closely with our clients, and task allocation is clear within Menni.
Transparency
We ensure our customers always know what we are working on by compiling clear reports.
Security
Our solution is compliant with GDPR, ensuring lawful and transparent handling of sensitive information.
Customers
Don’t just take it from us.
The implementation process of the solution is completely fool-proof and it has been a pleasure working with the Menni team.
The implementation of Menni went incredibly well and it was great to see how quickly it took to implement such a fun and great solution. After the implementation, the customer does not have to wait for a service representative to get answers to their questions, saving a lot of time and improving customer service.
The AI solution from Menni has greatly improved in-house efficiency for us and at the same time enhanced customer experience. The technology is simple, effective, and I highly recommend the AI solutions from Menni.
The Future Is Here
Let's have a chat!
We would love to discuss your idea!