All announcements
Product news
Póstmenni: automatic replies, sorting and prioritising of email
With Póstmenni, one of Menni's solutions, you save time and raise your level of service.
Póstmenni connects a tailored AI agent to your email system. It works with most common email systems, including Gmail, Outlook, Freshdesk, Zendesk, HubSpot, Front and Zoho Desk.
Once Póstmenni is connected, your AI agent can automatically:
- Reply to emails or prepare draft replies.
- Sort emails into specific inboxes.
- Assign requests to a specific person or department.
- Prioritise emails by rules you set.
- Close certain cases, since the agent reads the whole thread and understands its content.
- Collect data on email content, shown in the Menni dashboard, such as how enquiries split into categories and peak times between weeks.
No two Póstmenni are alike: each one is tailored to the company's needs. You sketch the ideal setup in your email system, based on what Póstmenni can do, and the Menni team makes it happen.
Many companies already use Póstmenni and save a lot of time every week.
Feel free to book a coffee with the Menni team if you want a more streamlined email setup.