Dashboard
The dashboard
How to log in and use the Analytics, Sessions and Interactions tabs to follow conversations and improve answers.
Logging in
Go to app.menni.ai to log in to the dashboard, or click Login on menni.is.
The dashboard has three tabs:
- AnalyticsStatistics for your solutions.
- SessionsEvery conversation, question and answer.
- InteractionsAll questions in one place.
Analytics
Here you see statistics for your solutions.
Sessions
The Sessions tab lists every conversation that has taken place. Open one to see the questions and the AI's answers.
A red Needs update label means the knowledge base is missing information for that question. Choose Needs Improvement in the Knowledge Base filter to show only conversations that need a knowledge base update.
Interactions
The Interactions tab gives an overview of every question, along with whether it needs a knowledge base update.
How to improve an answer
Open the Interactions tab.
Choose Needs Improvement in the Knowledge Base filter to see only questions that need updating.
Click Improve Response under the question and write a note on what the answer should be.
