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What is new in version 3
Your assistant, now faster and simpler to install. Written for everyone, no technical knowledge needed.
- Release
- Widget v3.0.3
- Effort
- Under 15 minutes
- Downtime
- None
- Audience
- Owners and developers
Version 3 is a rebuild of the parts of the assistant you cannot see: how it loads on your page, how it finds an answer, and how it connects to your other systems. The result is an assistant that is quicker to respond, more consistent in what it says, and considerably easier to install.
What your visitors will notice
| Improvement | What it means on your website |
|---|---|
| A faster page | The assistant now loads lazily. Only a small launcher button loads with your page, and the conversation itself loads the moment someone clicks it. Your page speed scores and Core Web Vitals are barely affected. |
| Quicker replies | The retrieval layer behind the assistant was rebuilt. Answers begin appearing sooner and arrive more smoothly. |
| More consistent answers | The assistant draws on your content more reliably, so the same question asked two different ways returns the same answer. |
| Any language | Visitors are answered in the language they write in, whatever language your content is stored in. Nothing needs translating twice. |
What your team will notice
| Improvement | What it means for you |
|---|---|
| One value, not several | A single widget ID replaces the assistant key and every per-integration key. Adding a booking system later does not change your website code. |
| Nothing to keep secret | The widget ID is a public identifier, like a Google Maps key. It can be committed to your code, emailed to a developer and left visible in your page. |
| Integrations handled for you | Credentials for booking and e-commerce systems are stored on our servers and resolved when needed. They never travel to your website. |